One Spa: Spa Etiquette

Spa Etiquette

We would advise that you arrive 30 minutes prior to your first spa treatments to allow sufficient time to change into your robe and familiarise yourself with One Spa. We request that you arrive at the Treatment Reception desk, 10 minutes before your spa treatment.
As a courtesy to all our guests we do operate a prompt appointment schedule. A late arrival may mean that your treatment time is reduced or that we are unable to honour you booking.
The consumption of alcohol is not recommended before or directly after using the facilities at One Spa.

Swimwear is required if you intend using the Thermal Suite, Hydropool, Swimming Pool and Cleopatra Baths.
Towels, slippers and robes are provided.
Suitable footwear and clothing, such as trainers, t-shirt and shorts are required in order to use the gym and studios.

The ethos at One Spa is of relaxation and calm. Please respect the peace and tranquillity of other guests, as well as their privacy.
Mobile phones are not permitted within the Spa except in the Spa Café.

Underwear is not necessary although you may choose to wear briefs if you wish. During certain treatments disposable underwear is provided. Any areas of the body not involved in your treatment will be draped with towels to protect your privacy and ensure your comfort at all times.
The consumption of alcohol is not recommended before or directly after any spa treatments.

Shaving is not permitted within the Thermal Suite or Hydropool.
Magazines, newspapers, glass, crockery, food and drink are not allowed within these areas.
Please shower before using the Hydropool and after using the Thermal Suite.

Please shower before entering the swimming pool.
Running, jumping and diving are not allowed.
Glass, crockery, food and drink are not permitted in or around the swimming pool.